Millions of Americans may have to find a new method of cash transfer as the pioneering application is removed from the market.
The service will remain available through other parties.
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Zelle, a digital banking application with 150 million users in the United States, prevents money transfers through its custom application.
To continue sending and receiving money through Zelle, users will have to resort to bank applications.
The company announced that it would not provide payment services on October 31, 2024.
The services were officially gone in a non -contact mode on Tuesday.
Zel said that only 2 % of her transactions were made through its independent application.
The company decided to stop hosting transportation operations through its application, as most of the Zelle transfers occur using bank applications.
Zelle first appeared in 2017, and its services were available through 30 different American banks at launch.
These include major banks such as Bank of America, JPMorganchase and Wells Fargo.
As of 2025, it provides more than 2,200 banks and credit federations throughout the United States, customers' access to Zelle through their banking applications.
These transactions represent 98 percent of the company's financial transactions.
Through their independent application application, Zelle urged any users remaining to “subscribe immediately to obtain bank services online”, which will continue to support Zelle transactions.
“This change will not affect the vast majority of consumers who use Zel to send or receive money,” Zel said in a blog post.
Sending money through Zelle allows users to transfer money simply by passing through their phone calls.
Once you log in to a banking application, customers can find the Zelle logo shown, submit the option to send money or make payments.
Clicking on the logo prepares the list of contacts on the user's smartphone, eliminating the need to manually enter the long account numbers.
If the recipient or email phone number is already linked to a bank account, the transfer will be processed immediately.
If they have not subscribed to Zelle, they will receive an email or text message, which drives them to claim their money after registration.
The company said: “The users of the application will continue to access it, but the application will be allocated to teach consumers on fraud and fraud and provide a list of more than 2,200 banks and credit federations that provide Zel.”
Zelle 3.6 billion bank transactions of up to $ 1 trillion of payments have been processed.
This number represents an increase of 28 % from 806 billion dollars in transactions in 2023.
