Put an entire neighborhood by mail for a month when USPS just stopped delivering there.
Customer demanded answers after they found a confusing mark on their mailbox.
Clift Thomas, a resident of the Meadow Park community in Bexar County, found a memorandum published at the introduction to the Community Cluster Box one morning when he went to collect his mail.
The letter said that the unit was aimed at “sabotage” – which was dictated.
Without an appropriate explanation, the residents read that they should pick up their post from a different post office.
The new assembly point was more than 30 minutes away, which means that it was incredibly uncomfortable for the northeastern San Antonio neighborhood people.
They had to deal with the problem for several weeks.
Every day, the post was transferred to the distant office, and nothing reached the mailbox near Jeffs Farm and Caramel Way.
With no Usps update about when the problem can be solved, the Clifton has taken action.
Call Kens 5 news To share mail problems from Meadow Park.
“Ly just standing for the entire society here. We just want some answers, “Clifton told San Antonio news.
The resident lived with his family in society nearly a decade.
What is more than the clay was considered, four of its parcels were considered “non -delivered”, and it did not reach the alternative office.
He said the situation is “very strict”, because people need to receive important documents such as bills via mail.
“Not everyone pays their bills on the Internet at the present time,” he added.
The frustrated agent said: “We thought that he might be corrected over time, and here we are still at the same time
The situation, no mail, no packages, anything. “
Getting his mail works personally in the post office was a challenge itself.
“There are lines outside the door, you have to sit there and wait,” said Clifton.
He tried to address the problem directly by calling USPs several times, but without any joy.
A USPS spokesman said: “Protecting security and holiness of the mail is of the utmost importance in the American postal service. This includes ensuring mail vessels securing, and in good condition at all times,” said a USPS spokesman.
“In this case, the local postal administration is aware of the damaged mailboxes at the specified location mentioned in the postal code area 78244 and is working hard to complete the repairs as soon as possible. Once the work is completed, the delivery of the mail will resume.
“Meanwhile, the residents may continue to capture their mail in the J Frank Dobie, which is located in 4950 E. Houston St., San Antonio, TX 78220, from 8:00 am to 5:30 pm, from Monday to Friday and 9:00 am, 1:00 pm, Saturday.
“We apologize to our esteemed customers for any inconvenience that may be caused and appreciate their patience and we are working to solve this issue successfully.”
Kens 5 said that the delivery of the mail resumed the next day their report on the case.
