Dollar General defended its policy of surveying drivers ’licenses, after the shopper condemned this practice.
The retail seller was responding to comment on social media from an angry consumer.
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Posted on X, @Trisha35841205 Books:
“Dollargeeral Stop Scanning Rineck when the information is at the forefront of the license, there is no reason to scan a license, you pick up the barcode has other information to store and use it for other purposes!
“I will not shop in the public dollar anymore.”
In response, an official spokesman tried to guarantee angry shoppers that his actions were necessary.
Read more about the public dollar
“Our barcode system is used only to verify the validity of the customer’s birth date.
“Other personal information is obtained or stored.”
However, Treesha had none of them and repeated her shopping elsewhere to move forward.
“This is not true when wiping the barcode that is withdrawn, not just the date of birth.
“You may check the date of birth, but you pulled everything from the barcode and is used.”
She added: “Your employees can read the license introduction like every other store. There is no other retail store that wipes the licenses anymore that the date of birth is directly at the front of the license, and this is all you need to shop in dollars in general.”
Retailing problems
Meanwhile, the retailer was criticized by customers for a self -examination.
“Self -exit processes do not work through many of your shops.”
She added: “It is sad that I can go through Walmart Supercenter to capture one of two elements faster than one of your smaller shopping.”
The general weakening and the banned corridors with stocks also caused customers to file a complaint on social media.
Identity checks
The public dollar is not the only retail seller who came to criticism from customers about identifying identity.
What is the policy of returning the public dollar?
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Public dollar RETURN POLICY It states that the goods purchased in the store must be returned to the branch, while the goods purchased online must be returned by mail.
If you purchase an element through the chain site, you will not be able to return it in the store.
When returning goods online, you should initially contact the public dollar customer support center by completing the email form.
They must then send instructions and return license.
Consumer has 30 days to return the elements, whether online or on the store.
The goods should be generally unused and in their original packages, and a receipt is required to recover cash.
Without a receipt, the customer is limited to the stock exchange or store.
The damaged goods should also be returned within 30 days of purchase and delivered.
Costco was controversially installed at the entrance to its stores last year in an attempt to prevent non -member shopping there.
Member cards are now examined when they enter, but some do not include pictures.
In such cases, customers must prove their identity by alternative means, such as their driving license.
Some shoppers Costco also complained that they had to prove those who were going out as well.
While one woman claimed X that she was examined three times: entering the store, in a random corridor and in the record.