A shopper at Sam Club was accused of stealing a $ 175 element after the employees incorrectly told her that she had not paid her price.
The customer claimed that she was “horrific” through the service she received and announced that she would not return to Sam Club again.
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SUN Us reported the climbing of the scanning and going to Sam ClubWith the store plan to cancel the self -examination in future.
It comes at a time when the retail seller plans to interfere in future Change shopping.
“This is one of the fastest transitions and the most susceptible to development in the field of retail today.”
“He was Investment With the intention – in our fleet, partners and members experience – to become the best retail stores in the world.
“We are not limited by our physicalism – we have been enabled.
“Our multi -channel model creates more opportunities to interact with members where they are, and how they want to shop.”
Scan & Go for the first time was launched in Sam Club In April 2024, but recently he has transit from shoppers, with shoppers pledging to boycott, according to US Sun.
Survey and Go Snafu
Now, the shopper spoke on social media after he had a stolen scandal on it Sam Club place.
The “embarrassing” agent published her screaming on Facebook, and revealed that she was accused of stealing a piece of meat at a value of $ 175 by employees after using Scan & Go.
The publication from May 28 said: “Sam Club In South County today, I did not feel embarrassed in my life.
“I spent $ 1,300 in this store and accused of stealing a piece of meat worth $ 175. I find it completely comfortable.
“I used the examination and going, and I knew I paid the price of that, but I didn't have my glasses, so I couldn't
Then I designed my eyes to find that I have already paid it. I felt very exacerbated, and I will never return to Sam, because I do not like to treat like this.
“The lady's exit was super Cute – Good The lady was in customer service Cute – Good But they need to know that. “
What is the Wall Mart examination?
A check and Go Walmart was performed to save time for shoppers
The Walmart Scan and Go system was created to help customers wipe the elements while shopping, paying and leaving without waiting for the long exit lines.
The retail seller describes the new system to be taken in a few easy steps:
- Customers first need to download the Walmart app on their phones while enabling access to their location.
- On the intended page in the store mode, shoppers should click Scan and Go option.
- Customers can wipe each element and put them in their vehicles while shopping.
- In the end, they will be asked to display the cart to make sure that the quantity in the application coincides with those in their vehicles.
- Shoppers will press “check out” and go to a self -examination.
- They will be asked to wipe the quick response code provided in the registry and confirm their payment method.
- Once the treatment is complete, shoppers can leave the store without worry.
Then she continued that this had happened to her sister, which indicates a pattern of problems in the club.
The shopper continued: “Not only me, but that happened to my sister Vera also. She paid the price of something $ 450 and they are actually describing it.
“I do not say that people are not stealing, but I say that they must really pay better attention and do their job better because this is unjustified and unacceptable.”
The comment is angry
In the comments, the shoppers shared their shock in the story, while Sam Club I got an apology.
The company wrote in the comments: “Thank you very much for communicating to us here in Sam Club.
“We apologize for any problems I caused. Please send the Prime Minister here so that we can consider this more.”
Others took time to exchange their sadness in what happened.
One person wrote: “Write an official email to the head of that company !!!”
Another said: “I am sorry that this happened to you. People absorb and need to pay more attention!”
It is difficult to know if this is a problem with the Scan & Go system itself, given that the error has been made by a human employee, not the technique.
If the shopper is accused of not paying, it is unclear why if it has a delivery, which was displayed in the post.
The American sun continued Sam Club For more comment.
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